Refunds are available under the following conditions:
- You will get a refund within 15 days of canceling the booking.
- The service has not been used or started.
- The booking must be canceled before it is accepted by the service provider (doctor or nurse).
Refunds will not be provided in the following situations:
- Services that have been used or partially used.
- Bookings that have expired or passed without usage.
- Bookings that were not canceled within the specified eligibility period.
To request a refund, please follow these steps:
- Log into your account on www.chikitsakendra.com.
- Navigate to your booking history.
- Cancel the booking before it has been accepted by the doctor or nurse.
- Refunds will be processed automatically. If you do not receive your refund within the expected timeframe, please contact our support team.
Refunds are typically processed within 7-10 business days. The exact time for the refund to reflect in your account may vary depending on your payment provider.
If you have any questions or concerns about our Refund Policy, please contact our support team:
Email: certananta1@gmail.com
Tel: 6182-317016